Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account verification, deposits, withdrawals and communications with support. This can include details such as your name, email address, date of birth, contact information and payment-related data necessary to provide our services.

We may also collect information you voluntarily provide when participating in promotions, surveys or contacting our customer service team.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit our site. This can include your IP address, browser type, device information, pages visited, time spent on the site and other standard web analytics data. This information helps us understand how our services are used and how to improve them.

How Information Is Used

We use the information we collect to operate, maintain and improve the 21bit Casino platform. This includes creating and managing your account, processing transactions, providing customer support, ensuring compliance with our terms, preventing fraud and enhancing your overall gaming experience.

Information may also be used to personalise content, send important service-related notices and, where appropriate, inform you about promotions that may interest you. We only send marketing communications where we have a lawful basis to do so and always offer the ability to opt out.

Data Sharing

Information may be shared with service providers where necessary to support our operations. These providers assist with payment processing, website hosting, security, analytics and customer support. They are contractually required to maintain the confidentiality of your information and may only use it for the purposes we specify.

We do not sell your personal information to third parties. Data may also be disclosed where required by law, regulation or legal process, or to protect the rights, property or safety of 21bit Casino, our users or the public.

Cookies and Similar Technologies

We use cookies and similar technologies to enable certain features, remember your preferences, analyse site traffic and improve functionality. These technologies help us distinguish you from other users and provide a smoother experience.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the availability or performance of some parts of our services.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes outlined in this policy, comply with legal obligations or resolve disputes. Once no longer needed, we take steps to securely delete or anonymise the information.

Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction. While no system is completely impenetrable, we work to maintain appropriate security measures consistent with industry standards.

User Privacy Requests

You may contact support regarding privacy-related requests, including access to the personal information we hold about you, correction of inaccurate data or questions about our practices. We will respond to such requests in accordance with applicable requirements and our internal procedures.

Before fulfilling certain requests, we may need to verify your identity to protect your information and comply with our obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we handle your information.

Continued use of our services after any changes indicates your acceptance of the updated policy.